5-Year warranty

PowerUrus knows well that fast delivery is a key factor for clients to compete in the market. We have always attached great importance to quick delivery as much as we do in the quality control of our lithium battery

Shipping time

Under normal circumstances, orders will be shipped within 24 hours after successful payment. Once your order is shipped, a shipping confirmation email will be sent to your email address. We expect your order to arrive within 2-5 business days.

Destination

PowerUrus only offers free shipping within the continental United States, we currently do not ship to Hawaii, Alaska, or Puerto Rico.

All of our products are shipped within the United States, and we currently have 2 warehouses in California and 1 warehouse in Georgia.

Shipping fee

Free shipping on all orders. All of our product shipments will be provided door-to-door by local UPS or FedEx couriers.

Shipping tips

PowerUrus is doing its best to adhere to promised delivery times. Our warehouse is open on weekdays only, please understand that our estimated arrival times vary.

If you have any questions, please notify us via the following email address:hello@powerurus.com

Q: Can the PowerUrus LiFePo4 battery be used as a starting battery for a car?

A: No. PowerUrus LiFePO4 lithium batteries are energy storage batteries and cannot be used as starting batteries, please do not use them to start any equipment.

Q: How many batteries can the PowerUrus LiFePo4 battery be connected in series or parallel?

A: PowerUrus LiFePo4 batteries can connect up to 4 batteries in series or parallel, but it is worth noting that PowerUrus LiFePo4 batteries cannot be connected in series and parallel at the same time.

Q: Are PowerUrus LiFePo4 batteries suitable for trolling motors?

A: We recommend a 12V 100ah battery for trolling motors of 30-70 pounds. If you have any questions about trolling motors, please contact us via email: hello@powerurus.com and we will answer your questions.

Q:Do all versions of PowerUrus LiFePo4 batteries have Bluetooth functionality?

A: Yes. Both the standard and heated versions of the PowerUrus LiFePo4 battery have Bluetooth functionality.

Q: Can the standard version of the PowerUrus LiFePo4 battery be used in series or parallel with the heated version?

A: No. We do not recommend using the standard and heated versions in series or parallel at the same time, as this can cause problems with the battery.

Q: How does the PowerUrus LiFePo4 battery connect to Bluetooth?

A: First, use an Android or iPhone phone to download the "Roypow Fish" app, then open the phone's permissions to the "Roypow Fish" app, turn on Bluetooth, open the APP, enter the list of batteries to be connected, and select the corresponding battery model to connect. Click "Skip" to skip this step and finally connect the battery successfully.

Q: How to solve the problem after the "undervoltage protection" prompt appears on the PowerUrus LiFePo4 battery?

A: When the "undervoltage protection" prompt appears, you should continue to charge the battery. The "undervoltage protection" will be released after the battery is fully charged. If the battery still does not release protection after charging, please contact us via email: hello@powerurus.com and we will solve the problem for you.

Q: Why is the battery voltage too low when used for the first time?

A: Due to logistics restrictions, the battery has only 25~30% SOC before leaving the factory. We recommend that the battery be fully charged before use, and the battery voltage will return to normal.

Q: How do I charge my LiFePo4 battery?

A: Use the PowerUrus charger to charge the battery. When using other chargers or smart chargers, please adjust the charging parameters to LiFePo4 battery mode. If you are not sure whether the battery you are using is compatible with LiFePo4 batteries, please contact us via email: hello@powerurus.com and we will solve the problem for you.